Refund Policy

Eligibility

• Refund requests must be submitted within 7 days of purchase.
• Paid plans are eligible for review, including subscriptions and lifetime licenses.
• Refunds may be denied once a license has been activated on multiple devices.
• Refunds may be denied for policy abuse, chargebacks, or terms violations.
• Free access is not eligible because no payment was made.

How to request a refund

1. Use the Contact page with your order number and purchase email.
2. Include a brief reason so we can review the request and improve the product.
3. Approved refunds are typically processed within 5 to 7 business days.
4. Funds are returned to the original payment method used at checkout.

What happens after

Once your refund is processed:

• Your paid license or subscription access will be deactivated.
• Premium features tied to that plan will no longer be available.
• You can continue using the free tier where applicable.
• Your local presets and settings remain on your device.

Exceptions

Refunds may be denied for licenses activated on multiple devices, abuse of the refund policy, chargebacks handled outside the normal refund flow, accounts violating the Terms of Service, or requests made after 7 days from purchase.

Subscription cancellation and auto-renewal

Subscriptions renew automatically at the end of each billing period unless canceled. You may cancel at any time from your account page, and cancellation is as easy as signing up (consistent with the FTC click-to-cancel rule). Cancellation takes effect at the end of your current paid period, and no refund is provided for partial billing periods except as stated above. See Terms of Service § 15 for full auto-renewal and cancellation details.